User Login
Reset Password
Reset your forgotten password
Unlock Account
Unlock your locked out account
The Password will change for the following APPs:

Outlook, JA USA Learning Platform, Crystal Reports, and BCRM

After you are logged into the Tool;

To Change Password:
1. Click Change Password Tab

To Enroll:
1.  Click on Enrollment Tab.
2.  Answer the Security Questions. 

You will be required to register prior to Re-setting your PASSWORD.
NOTE:  If you are a JA USA employee (employed by the JA USA headquarters in Colorado Springs) and are inside the JA USA building (also located in Colorado Springs), simply press ctrl+alt+delete and click on 'Change Password.'  This preserves your credentials on your pc.  If you are a remote JA USA employee, VPN in first before performing this procedure. If these conditions do NOT apply to you, continue below.